Evidence Level: Moderate. Aligns with MCHbest strategy "Lactation Consultants". Find other NPM 4 Mother/family level strategies in MCHbest.
Alignment with field-based evidence through Innovation Hub: No similar strategies found in Innovation Hub.
Measurement Quadrant: Quadrant 1: Measuring quantity of effort (counts and "yes/no" activities)
Service Type: Enabling services level of pyramid
Essential Public Health Services: 7. Assure effective and equitable health systems
Service Recipient: Activities directed to families/children/youth
Goal: To increase access to skilled lactation support through provision of 24/7 access to breastfeeding counselors and skilled clinical lactation specialists who provide information, counseling and referrals related to infant feeding for Texas families and
Numerator: Total annual number of calls received by the Texas Lactation Support Hotline after-hours service
Denominator:
Significance: The U.S. Surgeon General’s Call to Action to Support Breastfeeding calls for assurance of access to “to trained individuals with established relationships in the health care community who are flexible enough to meet mothers’ needs outside of traditional work hours and locations, and provide consistent information”, including access to services provided by International Board Certified Lactation Consultants.
Data Sources and Data Issues: Data Source: Monthly after hour hotline call logs
The Texas Lactation Support Hotline provides callers with information, tele-consult services for lactation support, and referrals to local WIC services. The line provides access to international Board-Certified Lactation Consultants for any calls requiring lactation support or clinical lactation expertise. Calls received during daytime hours (typically 8 a.m.-4:30 p.m. on non-holiday weekdays) are fielded by WIC staff and funded by the Texas WIC Program. MCH funds coverage of the hotline during the remaining hours through a subcontract with a national lactation tele-consult service to ensure 24-hour per day, 7-day per week coverage. Data Issues: None anticipated
Year: 2023
Unit Type: Count, Unit Number: 100,000