Measure Status: Active
Evidence Level: Expert. Aligns with MCHbest strategy 15.6 "Continuous and Adequate Insurance” . Find other NPM 15 strategies in MCHbest.
Measurement Quadrant: Quadrant 4: Measuring quality of effect (% of "is anyone better off")
Service Type: Direct services level of pyramid
Essential Public Health Services: 7. Assure effective and equitable health systems
Service Recipient: Activities directed to families/children/youth
Goal: Increase the percentage of families receiving family-to-family support who report increased confidence in navigating care for their child
Numerator: Number of families who completed the post survey and reported increased confidence in a minimum of one area
Denominator: Number of families who received family-to-family support and completed the post survey
Significance: The strategy related to this measure is, â€œBuilding the Capacity of Communities by Cultivating Knowledge and Improving Collaboration.â€ One of Minnesotaâ€™s approaches toward building community capacity is funding family-to-family support. Through family-to-family support, the parent/caregiver is linked with another parent who helps answer their questions, provides support, and helps them navigate the system. After receiving family-to-family support, families typically report that theyâ€™re more knowledgeable of the system of care and are more competent/confident in navigating the system. Those who are more confident in their ability to navigate and access care may be more likely to have (or gain access to) adequate and consistent insurance.
Data Sources and Data Issues: Data Source: The percentage of families reporting increased confidence is collected via a survey that is distributed to parents by the family support grantee after the families have received their support. The survey is distributed to all families who have received support around 2 months after they have completed the service.
In the survey, families are asked the following question:
â€œSince receiving support and/or information, via email or phone, from someone with the CONNECTED Program, do you feel more confident in your ability to (Please check all that apply):
â€¢ Get information about community resources, (such as financial information, PCA services, educational supports) when needed
â€¢ Make decisions about your childâ€™s healthcare
â€¢ Navigate the healthcare system to get services your child needs
â€¢ Take care of your childâ€™s healthcare needs
The grantee will provide MDH the data for the post-survey on a regular basis, and MDH will be responsible for analyzing the data to report on the ESM. The numerator will be the number of parents who checked off that they had increased confidence in at least one of the four areas listed above. The denominator is the total number of families who completed the survey after receiving family-to-family support.
Limitations of Data: The data only includes those who completed the post-survey they were sent after receiving support and/or information. There may be a bias in the population who completes the survey versus those who do not. Another limitation is that the data is only gathered via post survey and is based on parent report. A potentially more valid way of gathering this information would be conducting a pre- and post-survey, where parents/caregivers could note the change they experienced from one point to the next.
Unit Type: Percentage, Unit Number: 100