Evidence Level: Emerging. Aligns with Family Leave, Workplace Policies, State Laws. Find other NPM 4 workplace-level strategies in MCHbest.
Alignment with field-based evidence through Innovation Hub: Cutting-Edge. Aligns with Workplace Lactation Policies strategy as documented by the Reducing Breastfeeding Disparities in California
through Lactation Accommodation Workgroup program in AMCHP's Innovation Hub.
Measurement Quadrant: Quadrant 2: Measuring quality of effort (% of reach; satisfaction)
Service Type: Systems level of pyramid
Essential Public Health Services: 5. Create/champion/implement policy
Service Recipient: Activities related to systems-building
Goal: Increase the percentage of care coordinators who report increased knowledge in topic area after participating in webinars sponsored by Minnesota’s Pediatric Care Coordination Community of Practice
Numerator: Number of care coordinators who completed post survey and reported they strongly agree they have increased knowledge of webinar topic
Denominator: Number of care coordinators who completed post survey
Significance: The strategy related to this measure is, “Building the Capacity of Communities by Cultivating Knowledge and Improving Collaboration.” One of Minnesota’s approaches toward building community capacity is sponsoring a Pediatric Care Coordination Community of Practice (CoP) where care coordinators can learn about best practices in coordination and network/connect with one another. After participating in CoP activities, participants typically report that they’re more knowledgeable of the system of care and are more competent/confident in helping families navigate the system. Those who are more confident in their ability to navigate and access care may be more likely help families gain access to adequate and consistent insurance.
Data Sources and Data Issues: Data Source: The percentage of care coordinators reporting increased knowledge is collected via a survey that is distributed to participants of activities sponsored by the Minnesota Pediatric Care Coordination Community of Practice. The survey is distributed to all participants in CoP webinars during the webinar and then is sent out again to all registrants after the completion of the webinar. Findings from each webinar are tallied and combined into the final reported amount.
In the survey, participants are asked the following question: “To what extent do you agree with the following statement? The information presented increased my knowledge of the topic.” The survey question utilizes a Likert scale for response options, including:
• Strongly agree
• Agree
• Disagree
• Strongly disagree
The CoP facilitation grantee will provide MDH the data for the post-survey on a regular basis, and MDH will be responsible for analyzing the data to report on the ESM.
Limitations of Data: The data only includes those who completed the post-survey they were sent after participating in the webinar. The CoP has approximately a 30% return rate on post surveys for their webinars. There may be a bias in the population who completes the survey versus those who do not – particularly as it relates to acquiescence bias. This bias results in participants being more likely to report positive results. Because of this, we have chosen to only measure those reporting they “strongly agree” that they have increased knowledge rather than including both those who “agree” and “strongly agree.”
Another limitation is that the data is only gathered via post survey and is based on participant report. A potentially more valid way of gathering this information would be conducting a pre- and post-survey, where participants could note the change they experienced from before the webinar to after – though this could cause survey fatigue in participants.
Year: 2023
Unit Type: Percentage, Unit Number: 100
