Harding RL, Hall JD, DeVoe J, Angier H, Gold R, Nelson C, Likumahuwa-Ackman S, Heintzman J, Sumic A, Cohen DJ. Maintaining public health insurance benefits: How primary care clinics help keep low-income patients insured. Patient Experience Journal. 2017;4(3):61-9.
NPM: 15: Continuous and Adequate Insurance
Intervention Components (click on component to see a list of all articles that use that intervention): PAYER, Expanded Insurance Coverage, HEALTH_CARE_PROVIDER_PRACTICE, Public Insurance (Health Care Provider/Practice), PROFESSIONAL_CAREGIVER, Educational Material (caregiver), Patient Navigation (Assistance), Outreach (Provider), Enrollment Assistance
Intervention Results:Enrollment assistants are valuable resources, and CHCs are effective at helping patients with public health insurance. The enrollment assistants helped families understand the process and avoid mistakes and delays while patients valued their advice and their pragmatic, hands-on application assistance.