Spazzapan M, Vijayakumar B, Stewart CE. A bit about me: Bedside boards to create a culture of patient-centered care in pediatric intensive care units (PICUs). J Healthc Risk Manag. 2020 Feb;39(3):11-19. doi: 10.1002/jhrm.21387. Epub 2019 Aug 26. PMID: 31452293.
Intervention Components (click on component to see a list of all articles that use that intervention): Visual Display (Hospital), Patient-Centered Medical Home, Quality Improvement, Provider Tools
Intervention Description: After the introduction of the “A Bit About Me” boards, staff and parents were surveyed again over the course of 3 weeks. Items from the preintervention questionnaire were used after the intervention to measure for changes across the parameters of interest.
Intervention Results: There was a significant increase in whether nurses felt they knew what comforts their patients and their patients’ favorite toy (P < .005). A significant improvement in whether doctors felt they knew their patients well (P < .5) and could recognize them outside the hospital (P < .005) was also observed Table 2). Moreover, the perception of the PICU as a welcoming environment improved (P < .05); following our intervention, both doctors and parents felt that nurses know their patients well (P < .05). Improvements in all other questionnaire items were also noted; however, these did not demonstrate statistical significance (Table 3). These results were further supported by improved parents’ views regarding whether HCPs knew what comforts their child (pre, 77%; post, 100%) (Figure 3A and B), their favorite toy (pre, 45%; post, 100%) (Figure 3C and D), and if they could recognize their child outside the hospital (pre, 66%; post, 100%) (Figure 3E and F).
Conclusion: Personalized bedside boards significantly improved how well HCPs knew their patients across various elements. Patient-centered care and, in turn, patient safety in PICUs can be promoted by using personalized bedside boards containing nonmedical information to help HCPs understand their patients’ individual needs and tailor their treatment.
Study Design: An unpaired, two-tailed Student’s t-test was used to analyze and compare the pre- and postintervention results.
Setting: PICU in London - 13-bed Pediatric Intensive Care Unit (PICU) of St. Mary’s Hospital, London, United Kingdom
Population of Focus: families of children in PICU - healthcare professionals (doctors, nurses, physiotherapists, and pharmacists) working in the PICU, as well as the parents of children in the PICU
Sample Size: 36 - combination of parents, doctors, nurses, others - The project collected 38 questionnaires to obtain baseline data, while 36 questionnaires were completed after the introduction of the personalized bedside boards .
Age Range: parents of children in the PICU
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