Curfman, A., Haycraft, M., McSwain, S. D., Dooley, M., & Simpson, K. N. (2023). Implementation and Evaluation of a Wraparound Virtual Care Program for Children with Medical Complexity. Telemedicine Journal and E-health, 29(6), 947–953. https://doi.org/10.1089/tmj.2022.0344
Intervention Components (click on component to see a list of all articles that use that intervention): Care Coordination, Telemedicine Systems (Hospital),
Intervention Description: The intervention described in this study is a virtual wraparound care program called "vKids." The program provided comprehensive care coordination, education, parental support, acute care triage, and virtual visits to children with medical complexity (CMC) and their families. The program utilized a virtual team of pediatric physicians, pediatric nurse practitioners, pediatric nurses, and social workers to address the medical and social needs of patients and families. The program was designed to address the challenges faced by families of CMC, including geographic barriers, transportation challenges, and the lack of reimbursement for the level of support services and care coordination needed.
Intervention Results: Eighty (n = 80) children were included in the economic evaluation, and 75 had sufficient data for analysis. Compared to the 12 months before enrollment, patients had a 35.3% reduction in hospitalizations (p = 0.0268), a 43.9% reduction in emergency visits (p = 0.0005), and a 16.9% reduction in overall charges (p = 0.1449). Parents expressed a high degree of satisfaction, with a 70% response rate and 90% satisfaction rate.
Conclusion: We implemented a virtual care model to provide in-home support and care coordination for medically complex children and adolescents and used an economic framework to assess changes in utilization and cost. The program had high engagement rates and parent satisfaction, and a pre/postanalysis demonstrated statistically significant reduction in hospitalizations and ED visits for this high-cost population. Further economic evaluation is needed to determine sustainability of this model in a value-based payment system.
Study Design: The study utilized a retrospective cohort design to measure the pre-intervention and post-intervention utilization for inpatient, outpatient, and emergency department settings, as well as the cost of care and patient satisfaction for children with medical complexity (CMC). The economic framework was used to evaluate the outcomes of the virtual wraparound care program, and data for study participants were extracted from the HIDI dataset for all inpatient and outpatient visits across all hospitals in the state between October 1, 2017, and March 31, 2020.
Setting: The study was conducted in the United States, specifically in the states of Missouri, Tennessee, and North Carolina. The program was implemented in a virtual care setting, providing wraparound care to address the medical and social needs of patients and families using a virtual team of pediatric physicians, pediatric nurse practitioners, pediatric nurses, and social workers.
Population of Focus: The target audience for the study includes healthcare professionals, policymakers, and researchers interested in pediatric care, particularly for children with medical complexity (CMC). Additionally, the findings of the study may be relevant to healthcare administrators and organizations seeking to implement or improve virtual care programs for pediatric patients with complex medical needs. The study's focus on the economic evaluation and outcomes of a virtual wraparound care program makes it particularly relevant to those interested in innovative care models and their impact on healthcare utilization and patient satisfaction.
Sample Size: The study included a total of 80 children with medical complexity (CMC) for the economic evaluation, and 75 of these children had sufficient data for analysis. The sample size of 75 patients was used for the pre- and post-analysis of the program's impact on hospitalizations, emergency department visits, and overall charges.
Age Range: 0-19 years
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