Bogulski, C. A., Payakachat, N., Rhoads, S. J., Jones, R. D., McCoy, H. C., Dawson, L. C., & Eswaran, H. (2023). A Comparison of Audio-Only and Audio-Visual Tele-Lactation Consultation Services: A Mixed Methods Approach. Journal of Human Lactation, 39(1), 93-106. Evidence Rating: Emerging Intervention Components (click on component to see a list of all articles that use that intervention): Telelactation, Technology-Based Support, Telephone Support, PATIENT_CONSUMER Intervention Description: To identify facilitators and barriers of two modes of tele-health service utilization and to compare the differences between two modes of providing tele-lactation services on breastfeeding knowledge, breastfeeding intention, perceived social support, and 3-month breastfeeding continuation behavior. Intervention Results: No significant difference in demographic characteristics across groups was found. At 3 months after discharge, both groups reported continued breastfeeding (telephone-only: n = 17, 81%; audio-visual: n = 18, 90%) with no significant difference between the two groups (p = .663). Additionally, no group differences were found for breastfeeding knowledge or perceived social support. Overall, participants reported positive experiences with tele-lactation, emphasizing the convenience, accessibility, education, and support provided. Conclusion: We found that both telephone-only and audio-visual delivery of tele-lactation services were equally effective. Both methods of tele-lactation services should be considered by health care providers to encourage and sustain breastfeeding behavior in mothers. Access Abstract
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