Sadof, M., Carlin, S., Brandt, S., & Maypole, J. (2019). A Step-by-Step guide to building a complex care coordination program in a small setting. Clinical Pediatrics, 58(8), 897–902. https://doi.org/10.1177/0009922819849057
Intervention Components (click on component to see a list of all articles that use that intervention): Care Coordination, Collaboration with Local Agencies (Health Care Provider/Practice), Shared Plans of Care
Intervention Description: This report will describe a care support project that delivered shared plans of care to providers and families of children with medical complexity. This program was built around carefully constructed care support teams where each member had clearly defined roles and responsibilities. The teams worked collaboratively to improve provider communication, create SMART (Specific, Measurable, Assignable, Realistic, and Timely) goals, and perform task tracking. This process created a scaffolding to support community physicians, allowing patients to remain in their local medical homes and to access services closer to home and reducing hospital admissions and emergency room overutilization.
Intervention Results: We found a statistically significant decline in the number of hospital admissions and mean length of stay—38% (P = .00056) and 43% (P =.041). We did find emergency room visits decreased by 14%, yet this was not statistically significant (P = .1455; Table 4). While we do not have a control group, we can say that our results mirrored the results of the CARE study that had a sample size more than 20 times the size of ours.
Conclusion: The 4C project, a multidisciplinary approach offering care support to CMCs, improves key measure of health outcomes. We described a process that outlines the roles and responsibilities of each team member in a care coordination team for CMC’s. Each team cared for a caseload of 100 very complex families, which mirrored the experience of the CARE study. Systems undergoing health transformation will need to consider investing in teams and information systems that can support complex care coordination.
Study Design: The study design is not explicitly stated in the article. However, the article describes the experience of implementing the Consultative Collaborative Coordinated Care (4C) program in two small pediatric programs and the outcomes of the program. The study evaluated the program's outcomes, including key measures of health outcomes, and compared them to the results of the Coordinating All Resources Effectively (CARE) study.
Setting: The setting for the study was two small pediatric programs created by the Consultative Collaborative Coordinated Care (4C) program. The 4C program was funded by the Center for Medicare and Medicaid Innovation award program from 2013 to 2017 and was a care support project within two pediatric hospitals that delivered shared plans of care (SPOC) and care coordination for children with medical complexity (CMC). The two pediatric hospitals were located on opposite sides of Massachusetts.
Population of Focus: The target audience for the study includes healthcare professionals, pediatricians, nurses, and other care providers involved in the care of children with medical complexity (CMC). Additionally, policymakers, administrators, and organizations involved in the development and implementation of care coordination programs for children with complex medical needs would also find the study relevant. T
Sample Size: The sample size of the study involved a total of 335 participants. However, a specific subset of this sample, consisting of 205 participants, was used for the analysis and reporting of the study's outcomes and results.
Age Range: The study did not specify a specific age range for the participants. However, the study focused on children with medical complexity (CMC), which typically includes children with chronic and complex medical conditions that require ongoing care and management. The age range of children with medical complexity can vary widely, from infancy to adolescence.
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