Rowland, P., & Kennedy, C. (2022). Implementing effective care by improving attendance to the comprehensive postpartum visit in an urban hospital practice. Nursing forum, 57(6), 1606–1613. https://doi.org/10.1111/nuf.12796
Intervention Components (click on component to see a list of all articles that use that intervention): Telemedicine Systems (Hospital), Patient Reminder/Invitation,
Intervention Description: The project team created four interventions to address gaps and increase attendance to the 6‐week comprehensive postpartum visit: a schedule log, postpartum telehealth check‐in visit, administering the EPDS within 6 weeks postpartum (during the telehealth check‐in visit), and a team engagement plan. Appointments for a telehealth check‐in visit and a comprehensive postpartum visit were scheduled for each postpartum patient and tracked using the log. Schedulers served as a patient navigator and scheduled both appointments. The nurse practitioners, physician, and midwife performed telehealth check‐in visits 1– 3 weeks postpartum. Providers used a four‐item checklist, created by the team, and placed the text in the summary of their notes. The four items included the EPDS, inquiring about breastfeeding and any issues, discussing the importance of postpartum visits, and asking about needs for community resources.
Intervention Results: The number of people who attended comprehensive postpartum visits increased to 56.8% (up from 27% prior to the intervention). The team performed a χ2 test of independence to determine the statistical significance of outcomes when compared with the baseline data. The outcome shows a statistically significant result, χ2(1, N=228) = 18.05, p=.000022. During the project, the balancing measure, team efficiency, improved as measured by anonymous surveys to team members.
Conclusion: Overall, this project proved to be low cost with high value for patients and the medical department. The initiative improved care by increasing attendance at comprehensive postpartum visits, identify- ing concerns early, detecting postpartum depression or anxiety in six patients, and identifying a surgical site infection during check‐in visits. The team's success would be intriguing to most practices that provide obstetrical care, given that the national postpartum return rate is only 60%. Recommendations for spread and sustainability include dedicated postpartum patient navigators, who would handle the schedule log, continuation of a check‐in visit, electronic EPDS, and ongoing staff education. Further study could show the efficacy of this model in other settings. Given the increased postpartum attendance and early identification of complications, the team successfully improved effective care to postpartum families in North Philadelphia.
Study Design: Quality improvement initiative
Setting: Einstein Medical Center, a large academic hospital in North Philadelphia
Population of Focus: Postpartum patients
Sample Size: 147 patients
Age Range: Childbearing age
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