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Strengthen the Evidence for Maternal and Child Health Programs

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Displaying records 1 through 1 (1 total).

Hicks N. 2024. Examining the prenatal and postpartum experience of birthing people using patient journey mapping. Toronto, CA: University of Toronoto, Department of Medical and Industrial Engineering,

Annotation: This thesis presents a research study examining birthing people's experiences with the health care system during prenatal, intrapartum, and postpartum periods. The study used patient journey mapping, surveys, and interviews to capture experiences at multiple time points. Participants included six prenatal and four postpartum patients, with a focus on Black birthing people. Key findings revealed challenges with insurance access, getting questions answered between appointments, and a lack of racial concordance with health care workers. Participants also reported feeling unprepared for unexpected events, accepting care that did not align with their needs, and inconsistent mental health and intimate partner violence screenings. The thesis discusses implications for improving maternal care, such as offering low-cost services, implementing telehealth, ensuring universal screenings, and increasing workforce diversity.

Keywords: Access to care, Barriers, Blacks, Childbirth, Health care systems, Interviews, Perinatal care, Postpartum care, Pregnant women, Prenatal care, Surveys, Toronto Canada
   

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