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Items in this list may be obtained from the sources cited. Contact information reflects the most current data about the source that has been provided to the MCH Digital Library.


Displaying records 1 through 4 (4 total).

Gittler J. [2002]. Alternative dispute prevention and resolution for children with special health care needs and their families in managed care settings: Final report. Iowa City, IA: University of Iowa, National Maternal and Child Health Resource Center, 40 pp.

Annotation: This final report describes a national program to promote fair, timely, and cost-effective methods of preventing and resolving conflicts in obtaining needed health care services between children with special health care needs (CSHCN) and their families, service providers, and managed care organizations. The project is designed to help CSHCN obtain services that are community-based, comprehensive, coordinated, family-centered, and culturally competent. The report sections include the purpose of the project, goals and objectives, methodology, evaluation, results and outcomes, publications and products, dissemination and utilization, future plans and follow-up, and type and amount of support and resources needed to replicate the project. [Funded by the Maternal and Child Health Bureau]

Contact: National Health Law and Policy Resource Center, University of Iowa, 412 Boyd Law Building, Melrose and Byington Streets, Iowa City, IA 52242-1113, Telephone: (319) 335-9067 Fax: (319) 335-9098 E-mail: [email protected] Web Site: http://blogs.law.uiowa.edu/nhlp

Keywords: Children with special health care needs, Community based services, Cultural competence, Cultural sensitivity, Dispute resolution, Families, Family centered services, Final reports, Health personnel, MCH research, Managed care, Mediation, Service integration

Hurth JL, Goff PE. 2002. Assuring the family's role on the early intervention team: Explaining rights and safeguards (2nd ed.). Chapel Hill, NC: National Early Childhood Technical Assistance System, 13 pp.

Annotation: This booklet provides information on procedural safeguards of the early intervention system that are designed to protect the interests of both the families of young children with special needs and the service providers under the Individuals with Disabilities Education Act (IDEA), part H. Ways to explain procedures for complaint resolution and strategies for establishing opportunities for family input are presented. The booklet contains principles and examples of family-friendly language from materials submitted by early intervention programs across the country. The IDEA regulations on procedural safeguards are included.

Contact: Early Childhood Technical Assistance Center, Campus Box 8040, UNC-CH, Chapel Hill, NC 27599-8040, Telephone: (919) 962-2001 Secondary Telephone: (919) 843-3269 Fax: 919.966.7463 E-mail: [email protected] Contact E-mail: [email protected] Web Site: http://ectacenter.org/ $6.00 includes shipping and handling; quantity discounts available.

Keywords: Children with developmental disabilities, Development, Dispute resolution, Early childhood education, Early intervention, Family centered services, Federal legislation, High risk populations, Infants, Special education, Special health care needs, Toddlers

Olson KA, Perkins J. 2000. Medicaid managed care and due process: A guide for states and health plans. Princeton, NJ: Center for Health Care Strategies, 29 pp. (Consumer action series)

Annotation: This guide accompanies the comprehensive report: Medicaid Managed Care and Due Process: The Law, Its Implementation, and Recommendations. The guide provides state Medicaid agencies, managed care entities, and their risk managers with access to statements of the legal requirements, examples of real world problems that have occurred in practice, and recommendations for achieving efficiency and complying with the law. Topics covered include: education and information; the adverse action; the notice; continued benefits; the request for review; the time frames for final administrative action; expedited review; the in-plan grievance; the fair hearing; disposition and corrective action; and the availability and use of complaint data.

Contact: Center for Health Care Strategies, 300 American Metro Boulevard, Suite 125, Hamilton, NJ 08619, Telephone: (609) 528-8400 Fax: (609) 586-3679 Web Site: http://www.chcs.org Single copies available at no charge.

Keywords: Dispute resolution, Legal processes, Medicaid, Medicaid managed care

New York State Department of Health, Bureau of Child and Adolescent Health, Family-Professional Training Institute. 1995. Making the pieces fit: Building family-professional collaboration—Training families and professionals in communication, negotiation and dispute resolution: Conference planning manual. Albany, NY: New York State Department of Health, Family-Professional Training Institute, 87 pp.

Annotation: This manual provides step-by-step instructions for planning a workshop for the implementation of, Making the Pieces Fit: Building Family-Professional Collaboration, a program designed to provide communications training to families with children who have special needs and health professionals who work with them. Topics covered in the first part of this manual include: preliminary planning; recruitment, screening, and selection of participant families and professionals; planning the first training session; evaluation; and the application process. The first part also includes a work plan checklist. The appendix includes standard forms for implementing a workshop (e.g., a program application, a selection process form, letters of acceptance/non-acceptance, a letter of agreement, etc.). [Funded by the Maternal and Child Health Bureau]

Keywords: Children with special health care needs, Collaboration, Dispute resolution, Family centered services, MCH programs, Negotiation, Parent professional relations, Professional education, Training materials

   

The MCH Digital Library is one of six special collections at Geogetown University, the nation's oldest Jesuit institution of higher education. It is supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under award number U02MC31613, MCH Advanced Education Policy with an award of $700,000/year. The library is also supported through foundation and univerity funding. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.