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Items in this list may be obtained from the sources cited. Contact information reflects the most current data about the source that has been provided to the MCH Digital Library.


Displaying records 1 through 20 (26 total).

Watson-Bah K, DeFrancis Sun B, Richards, J. 2015. Violence in the workplace: Prevention and intervention learning materials (upd.). Washington, DC: National Center for Education in Maternal and Child Health, multiple items. (MCH Navigator training spotlight)

Annotation: This MCH Navigator training spotlight provides a compilation of resources on how people interact with potentially violent individuals during periods of high stress and emergency, as well as the broader prevention agenda of workplace mental wellness. Resources include an overview; online trainings and videos addressing negotiation, conflict resolution, and mental health; and hotlines. [Funded by the Maternal and Child Health Bureau]

Contact: National Center for Education in Maternal and Child Health, Georgetown University, Telephone: (202) 784-9770 E-mail: [email protected] Web Site: https://www.ncemch.org Available from the website.

Keywords: Conflict resolution, Mental health, Training materials, Violence, Violence prevention, Workplace

U.S. Center for Substance Abuse Prevention. 2009. Teaching students to be peacemakers. Rockville, MD: U.S. Center for Substance Abuse Prevention, 9 pp.

Annotation: This fact sheet describes the Teaching Students to be Peacemakers program for grades kindergarten through 9, which teaches conflict resolution procedures and skills to students, faculty, and staff members in schools. The program is included in the Substance Abuse and Mental Health Services Administration's model programs database. The fact sheet lists protective and risk factors addressed, target population, evaluation design and outcomes, how it works, references and contact information. Links are provided to the program's training schedule and program fidelity.

Contact: U.S. Center for Substance Abuse Prevention, Room 4-1057, 1 Choke Cherry Road, Rockville, MD 20857, Telephone: (240) 276-2420 E-mail: Web Site: http://beta.samhsa.gov/about-us/who-we-are/offices-centers/csap Available from the website.

Keywords: Bullying, Community programs, Conflict resolution, Elementary schools, Middle schools, Psychosocial development, School age children, School safety

Queens University, Office of Interprofessional Education and Practice. 2009. Collaborative practice assessment tool (CPAT)©. Kingston, Ontario, Canada: Queens University, Office of Interprofessional Education and Practice, 6 pp.

Annotation: This tool includes 57 questions that are rated on a seven-point scale to assess strengths and weaknesses in collaborative practice. The purpose of the tool is to identify areas for educational and/or quality-improvement interventions. The tool addresses mission, meaningful purpose and goals, general relationships, team leadership, general responsibilities and autonomy, communication and information exchange, community linkages and coordination of care, decision-making and conflict management, and patient involvement. The tool also provides a form that respondents can use to identify what the team does well related to collaborative practice, identify collaboration challenges, and define areas where help is needed to improve collaborative practice.

Contact: Winnipeg Regional Health Authority, 1800-155 Carlton Street, Winnipeg, Manitoba, Canada R3C 4YI, Telephone: (204) 926-7000 Fax: (204) 926-7007 Web Site: http://www.wrha.mb.ca Available from the website.

Keywords: Barriers, Collaboration, Communication skills, Conflict resolution, Coordination, Decision making skills, Leadership, Program improvement, Quality assurance, Relationships, Teamwork

Family Voices. [2002]. Parents partnering with managed care plans: A discussion guide on services for children with special health care needs. Boston, MA: Federation for Children with Special Needs, 7 pp.

Annotation: This brochure provides questions -- derived from interviews with 41 managed care plans across the nation conducted to learn about programs and policies and to share information about resources for children with special health care needs (CSHCN) -- that can be used as a starting point for discussions between families and managed care plans examining current systems of care and initiating improved programs and policies for CSHCN. Topics include identifying CSHCN, ensuring appropriate care, primary care and specialty care referrals, care coordination and case management, mental health and behavioral health services, resolving disagreements about care, and involving families of CSHCN in policy and program activities. For each topic, a list of questions is included.

Contact: Federation for Children with Special Needs, 529 Main Street, Suite 1102, Boston, MA 02120, Telephone: (617) 236-7210 Secondary Telephone: (800) 331-0688 Fax: (617) 241-0330 E-mail: [email protected] Web Site: http://www.fcsn.org Available at no charge; also available from the website.

Keywords: Behavior problems, Case management, Children with special health care needs, Conflict resolution, Families, Interviews, Managed care, Primary care, Programs, Referrals, Service coordination, Systems of care

Giesecke J, ed. 1997. Practical help for new supervisors (3rd ed.). Chicago, IL: American Library Association, 115 pp.

Annotation: This book addresses basic supervisory skills for newly promoted librarians. Some topics it includes are running meetings, interviewing, performance appraisals, communication skills, conflict resolution, and managing time.

Contact: American Library Association, 50 East Huron, Chicago, IL 60611, Telephone: (800) 545-2433 Secondary Telephone: (888) 814-7692 Contact Phone: (800) 545-2433 ext. 5036 Fax: (312) 944-3897 E-mail: [email protected] Web Site: http://www.ala.org Available in libraries. Document Number: Order no. 3467-6-2025.

Keywords: Communication skills, Conflict resolution, Management, Personnel management, Supervision

Crawford D, Bodine R. 1996. Conflict resolution education: A guide to implementing programs in schools, youth-serving organizations, and community and juvenile justice settings. Washington, DC: U.S. Department of Justice, Office of Juvenile Justice and Delinquency Prevention, ca.130 pp.

Annotation: This report provides background information to educators, juvenile justice practitioners and others in youth-serving organizations on conflict resolution education; it is the result of a joint project of the U.S. Departments of Justice and Education. It describes four widely used and promising approaches and includes guidance on how to initiate and implement conflict resolution education programs in a variety of settings. It also discusses parent and community education programs, the art of conflict resolution, and the evaluation of these programs. Appendices include assessment forms for programs, curricula, and providers.

Contact: Juvenile Justice Clearinghouse, National Criminal Justice Reference Service, P.O. Box 6000, Rockville, MD 20849-6000, Telephone: (800) 851-3420 Fax: (301) 519-5600 E-mail: Web Site: http://www.ojjdp.gov/programs/ProgSummary.asp?pi=2 Single copies available at no charge. Document Number: NCJ 160935.

Keywords: Conflict resolution, Educational programs, Mediation, Negotiation

Lindsay JW. 1995. Teenage couples: Caring, commitment and change—How to build a relationship that lasts. Buena Park, CA: Morning Glory Press, 206 pp.

Annotation: This book provides information adolescent couples need to know in order to interact with one another. It covers the emotional components of meeting and falling in love with someone, making decisions about the future of the relationship; communicating; resolving arguments; keeping a romance alive; the significance of sex; building trusting relationships; dealing with issues related to drugs, alcohol, and partner abuse, and making decisions about ending a relationship. It is one of two publications developed for adolescent couples, whether married or unmarried. The other publication, "Teenage Couples: Coping with Reality," focuses on issues relating to finances, parental relations, having children, and taking responsibility for the activities of daily life such as cooking and cleaning. A third volume, "Teenage Couples: Expectations and Reality," presents the results of a 1994 survey on adolescent couples which considered the differences in the problems encountered by couples living singly and those living together.

Contact: Morning Glory Press, 6595 San Haroldo Way, Buena Park, CA 90620-3748, Telephone: (888) 612-8254 Fax: (888) 327-4362 E-mail: [email protected] Web Site: http://www.morningglorypress.com Available in libraries. Document Number: ISBN 1-885356-92-x, paper; 1-885356-93-8, cloth.

Keywords: Adolescents, Communication, Conflict resolution, Domestic violence, Interpersonal relations, Marriage, Materials for adolescents, Relationships, Social behavior, Substance abuse

Sashkin M. 1995. Managing conflict constructively (Rev. ed.). King of Prussia, PA: Organization Design and Development, 22 pp., 1 insert (3 pp.).

Annotation: This paper discusses techniques that can be used to resolve conflict and solve problems within organizations. It reviews the cycle of conflict, the dynamics of situations that lead to conflict, and various methods for resolving conflict. It discusses personal styles of reacting to conflict and describes methods of developing constructive conflict management skills. An insert called Strengthening Coalitions: Managing Conflict Strategies for Conflict Communication discusses communication skills involved in conflict resolution.

Contact: Organization Design and Development, HRD Quarterly, 2002 Renaissance Boulevard, Suite 100, King of Prussia, PA 19406-2756, Telephone: (800) 633-4533 Secondary Telephone: (610) 279-2002 Fax: (610) 279-0524 E-mail: [email protected] Web Site: http://www.hrdq.com/home.htm Available in libraries.

Keywords: Communication skills, Conflict resolution, Problem solving

Study Circles Resource Center. 1995. Education: How can schools and communities work together to meet the challenge?—A guide for involving community members in public dialogue and problem-solving. Pomfret, CT: Study Circles Resource Center, 39 pp.

Annotation: This teaching guide explains how to lead study circles in which the participants discuss public education and schools. It provides a rationale for focusing on schools, offers guidance for four discussion sessions, and includes an overview of using the study circle method promote communication and problem solving in small groups. Supplemental materials include case studies of five schools and resources for further discussion and action. A companion publication for the participants is called " The Busy Citizen's Discussion Guide: Education in Our Communities."

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org $5.00 plus $2.00 shipping and handling; discounts available for bulk orders.

Keywords: Case studies, Communication, Community action, Conflict resolution, Education, Group dynamics, Problem solving, Resources for professionals

Study Circles Resource Center. 1995. The busy citizen's discussion guide: Education in our communities. Pomfret, CT: Study Circles Resource Center, 32 pp.

Annotation: This study guide is for the use of participants in study circles that are discussing public education and community schools. It provides an overview of challenges that are facing schools and educational systems, includes discussion topics for four sessions, and contains ground rules for discussing these problems in groups. This guide is a companion to the study circle leader's guide, "Education: How Can Schools and Communities Work Together to Meet the Challenge."

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org $1.00 plus $2.00 shipping and handling; discounts available for bulk orders.

Keywords: Communication, Community action, Conflict resolution, Education, Educational materials, Group dynamics, Problem solving

Substance Abuse Education. 1994. Drug abuse prevention series, and Health and guidance series. Edwardsville, KS: Substance Abuse Education, 2 pp.

Annotation: This brochure promotes two series of educational software programs for children in grades 5 to 12. The computer programs are available in three licensing arrangements: single user, network, and site license; and they are written to operate on IBM or Macintosh computer systems. The drug abuse prevention series advocates no-use attitudes and values and suggests positive alternatives. The programs employ tutorials, self-tests, role plays, and games to teach life skills, peer refusal skills, setting goals, and communication and interpersonal skills. Titles in the Drug Abuse Prevention Series include: Drug Abuse Learning Environment, Street Drugs: Trip or Trap, Cocaine and Crack, Alcohol: Growing Up in a Drinking World, and Tobacco: Smoking and Chewing. The Health and Guidance Series includes titles such as Understanding AIDS, the Baby Game, Teens Are Nondivorceable, Communication Essentials, and Problems and Solutions: A Guide to Conflict Resolution.

Contact: Substance Abuse Education, 670 South Fourth Street, P.O. Box 13738, Edwardsville, KS 66113, Telephone: (800) 530-5607 Secondary Telephone: (913) 441-1868 Fax: (913) 441-2119 Brochure available at no charge; program disks start at $49.95.

Keywords: Adolescent health, Adolescents, Audiovisual materials, Child health, Children, Communication skills, Computer software, Conflict resolution, Educational materials, Life skills, Prevention programs, Sexuality education, Substance abuse

Chariot Productions, Visual Communications Group, and Colorado School Mediation Project. 1994. Alternatives to violence: A two-part program on conflict resolution, negotiation and mediation for schools. Niles, IL: United Learning, 1 guide, 2 videos (33 and 31 minutes, VHS 1/2 inch), 25 handouts.

Annotation: This information package contains a resource guide for teachers, two videotapes and twenty-five handouts for students. It assists educators in developing and teaching programs that will help adolescents learn to solve conflict using non-violent means. Part one covers understanding conflict, communication skills, conflict resolution, and peer mediation. Part two covers implementing conflict resolution programs in schools. The program uses sixteen lessons to cover these subjects. The resource guide also includes resource lists for information and training, other curricula, and further readings.

Contact: Discovery Education, 1560 Sherman Avenue, Suite 100, Evanston, IL 60201, Telephone: (800) 323-9084 Secondary Telephone: (800) 421-2363, ext. 7201 Fax: (847) 328-6706 E-mail: [email protected] Web Site: http://www.discoveryeducation.com/ 15 day preview available at no charge. Document Number: ISBN 1-56007-375-6.

Keywords: Audiovisual materials, Conflict resolution, Materials for adolescents, Mediation, Negotiation, Problem solving, Training materials, Videotapes, Violence prevention

Study Circles Resource Center. 1994. Guidelines for creating effective study circle material. Pomfret, CT: Study Circles Resource Center, 19 pp.

Annotation: This manual describes how to develop written materials for use with study circles; which use group discussions to promote learning between the participants and to promote communication and understanding. The manual discusses suggestions on creating materials, describes the process of determining the goals of the study circle as a component of developing materials, covers steps involved in developing materials, reviews common questions, and includes models and samples of materials.

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org Available at no charge.

Keywords: Communication, Conflict resolution, Educational materials, Group dynamics, Manuals, Problem solving, Resources for professionals

Study Circles Resource Center. 1994. Confronting violence in our communities: A guide for involving citizens in public dialogue and problem solving. Pomfret, CT: Study Circles Resource Center, 35 pp.

Annotation: This teaching guide explains how to lead study circles in which the participants discuss preventing violence in their communities. It includes a rationale for holding study circles on this topic, provides the leader discussion materials for four discussion sessions, and describes the study circle methodology for promoting communication and problem solving. Supplemental materials include readings on violence and list resources for further action. A study guide for participants is called "The Busy Citizen's Discussion Guide: Violence in Our Communities."

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org $5.00 plus $2.00 shipping and handling; discounts available for bulk orders.

Keywords: Communication, Community action, Conflict resolution, Group dynamics, Problem solving, Resources for professionals, Violence prevention

Study Circles Resource Center. 1994. Can't we all just get along?: A manual for discussion programs on racism and race relations (2nd ed.). Pomfret, CT: Study Circles Resource Center, 41 pp.

Annotation: This teaching guide explains how to lead study circles in which the participants discuss race relations and racism in their communities. The guide contains two sections; the first contains materials necessary to develop a discussion program on this topic. It provides a context, core materials for five discussion sessions, suggestions for organizing and leading the sessions, and general information on the study circle method of promoting communication and problem solving. The second section provides suggestions for tailoring the material to specific communities or organizations, contains readings, and includes an annotated bibliography. A handbook for participants is available in English and Spanish; it is called "The Busy Citizen's Discussion Guide: Racism and Race Relations."

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org $5.00 plus $2.00 shipping and handling; discounts available for bulk orders.

Keywords: Communication, Community action, Conflict resolution, Group dynamics, Problem solving, Racism, Resources for professionals, Social problems, Spanish language materials

Study Circles Resource Center. 1994. The busy citizen's discussion guide: Racism and race relations (2nd ed.). Pomfret, CT: Study Circles Resource Center, 16 pp.

Annotation: This study guide is for the use of participants in study circles that are discussing racism and race relations in their communities. It discusses the rationale for talking about this problem, provides an overview, includes discussion topics for five sessions, and contains ground rules for discussing these problems in groups. This guide is a companion to the study circle leader's guide, "Can't We All Just Get Along;" it is available in English and Spanish.

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org $1.00 plus $2.00 shipping and handling; discounts available for bulk orders.

Keywords: Communication, Community action, Conflict resolution, Educational materials, Group dynamics, Problem solving, Racism, Social problems, Spanish language materials

Study Circles Resource Center. 1994. The busy citizen's discussion guide: Violence in our communities. Pomfret, CT: Study Circles Resource Center, 24 pp.

Annotation: This study guide is for the use of participants in study circles that are discussing violence in their communities. It provides an overview of the topic, includes discussion topics for four sessions, and contains ground rules for discussing these problems in groups. This guide is a companion to the study circle leader's guide, "Confronting Violence in Our Communities."

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org $1.00 plus $2.00 shipping and handling; discounts available for bulk orders.

Keywords: Communication, Community action, Conflict resolution, Educational materials, Group dynamics, Problem solving, Violence prevention

U.S. Department of Health and Human Services, Centers for Disease Control and Prevention, National Center for Injury Prevention and Control. 1993. The prevention of youth violence: A framework for community action. Atlanta, GA: National Center for Injury Prevention and Control, 95 pp.

Annotation: This manual shows how community-based programs can reduce violence in the communities. The book identifies specific activities plus a framework for putting them into place. The first part, Activities to Prevent Youth Violence, describes the target groups, settings, and strategies for prevention. The second part, Program Management, covers basic principles of effective community-based health promotion programs and includes suggestions on organizing the community, gathering and analyzing information, setting goals and objectives, locating resources, and monitoring the progress of the program. An index of community programs to prevent youth violence is included.

Contact: National Center for Injury Prevention and Control, Centers for Disease Control and Prevention, 4770 Buford Highway, N.E., Mailstop F-63, Atlanta, GA 30341-3717, Telephone: (800) CDC-INFO Secondary Telephone: (888) 232-6348 Contact Phone: (404) 488-4646 Fax: (770) 488-4760 E-mail: [email protected] Web Site: http://www.cdc.gov/injury/index.html Available at no charge.

Keywords: Adolescents, Assault, Community programs, Comprehensive programs, Conflict resolution, Crisis intervention, Education, Firearms, Intervention, Leadership, Parenting, Peer groups, Population surveillance, Prevention, Violence, Weapons

Study Circles Resource Center. 1993. The study circle handbook: A manual for study circle discussion leaders, organizers, and participants. Pomfret, CT: Study Circles Resource Center, 15 pp.

Annotation: This manual describes study circles and explains how they can be used to promote discussions between group members to learn from one another and to promote communication and understanding. It underscores the significance of the discussion leader in this process, provides an overview of a typical study circle, includes suggestions for effective discussion leadership, describes the roles of the leader and the participants, and reviews differences between a dialogue and a debate. This manual contains information found in the participant's section of "A Guide to Training Study Circle Leaders."

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org Available at no charge.

Keywords: Communication, Conflict resolution, Group dynamics, Manuals, Problem solving, Resources for professionals

Study Circles Resource Center. 1993. A guide to training study circle leaders. Pomfret, CT: Study Circles Resource Center, 27 pp.

Annotation: This guide describes study circles which encourage people working in groups to use discussions as a means of learning from each other and to promote communication and understanding. It is designed to be used to train study circle leaders; and it contains two sections. The first section is a study guide for the participants in the training sessions; it provides an overview of study circles, includes tips for being an effective leader, and suggests ways to deal with challenges encountered in study circles. This section is also available as "The Study Circle Handbook." The second section is a teaching guide for the instructors; it includes an agenda and exercises. An appendix includes materials on the roles of the study circle leader and the participants, and a comparison of dialogues and debates.

Contact: Everyday Democracy, 111 Founders Plaza, Suite 1403, East Hartford, CT 06108, Telephone: (860) 928-2616 Fax: (860) 928-3713 E-mail: [email protected] Web Site: http://www.everyday-democracy.org Available at no charge.

Keywords: Communication, Conflict resolution, Group dynamics, Manuals, Problem solving, Resources for professionals

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The MCH Digital Library is one of six special collections at Geogetown University, the nation's oldest Jesuit institution of higher education. It is supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under award number U02MC31613, MCH Advanced Education Policy with an award of $700,000/year. The library is also supported through foundation and univerity funding. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.