National Governors' Association Center for Best Practices, Health Policy Studies Division. 1998. State strategies to improve managed care quality and oversight in a competitive market. Washington, DC: National Governors' Association Center for Best Practices, Health Policy Studies Division, 8 pp. (Issue brief)
Annotation: This issue brief summarizes observations and lessons learned from a National Governors' Association Center for Best Practices conference on managed care quality held in Washington, DC, on December 4-5, 1997. Four issues are addressed: providing consumer protections, enhancing the quality of care, coordinating state regulatory administrative structures, and developing performance measurement systems. Key conclusions from the conference are outlined. Discussion of efforts in Missouri, New Jersey, Ohio, Texas and Vermont to protect health care consumers and enhance the quality of health services is also included. The work of the National Committee for Quality Assurance and the Foundation for Accountability is also described.
Contact: National Governors Association, Center for Best Practices, Hall of the States, 444 North Capitol Street, Suite 267, Washington, DC 20001-1512, Telephone: (202) 624-5300 Contact Phone: (202) 624-5306 Fax: (202) 624-5313 E-mail: firstname.lastname@example.org Contact E-mail: torloffnga.org OR
jharrisnga.org Web Site: http://www.nga.org/cms/center Available from the website.
Keywords: Conferences, Consumer protection, Consumers, Health maintenance organizations, Health services delivery, Managed care, Missouri, New Jersey, Ohio, Program evaluation, Quality assurance, Texas, Vermont