Introduction
Most communities have
education, health, mental health, family
support, parenting, child care, and
other services that can help children and families.
However, locating those services or even
knowing which services to look for is
often difficult. The Community Services
Locator is designed to help service providers
and families find available national,
state, and local resources that can address
child and family needs.
Service providers can use the locator
with Where
to Seek Help: A Bright Futures Referral
Tool for Providers (2006) to help build a customized directory
of community-based resources.
The tool is also available
in Spanish. Families can use the locator with the Building Your Care Notebook, a set of forms created by the National Center for Medical Home Implementation to organize and track helpful community-based resources.
For materials and other
resources, use the A-Z
Resources and Services Index.
Please help us improve the Community Services Locator. Use our feedback form to share additional directories for this locator
or
to
correct
or
update
information
about the directories listed below.
Child Care/Early
Childhood Education
These tools help to locate child
care, early
childhood education,
and financial
assistance for child care.
- Child
care
- Child
Care Aware: Child Care Finder. Call local child care resource and referral organizations (CCR&R) for referrals
to local child care providers, information on state licensing requirements, availability of child care subsidies, and other information about child care. Telephone: (800)
424-2246; (866) 278-9428 (TDD).
- Early
childhood education
- Financial
assistance for child care
Education/Special
Needs
These tools help to locate developmental
assessment
and learning services for children at
various ages who may have special
education needs. See the Parenting section for
general education resources for families.
- Local
Public School.
Contact your local public school's special services/special
education director if you have
concerns about your child's progress
and would like to have him or her
evaluated. This person can provide
specific contacts for the child
study team, school psychologist,
Child Find and early intervention
programs, special schools, and
other special services available
in your school district. To find your local public school, see Search for Public Schools by the National Center for Education Statistics (NCES).
- MyChildWithoutLimits.org: Resource Locator. Contact information for local early intervention services, government agencies, and United Cerebral Palsy affiliates for families of infants and children from birth through age 5 with developmental delays or disabilities.
- National
Dissemination Center for Children
with Disabilities (NICHCY).
A wealth of resources
for families, educators, and other
professionals on disabilities and
disability-related issues. Materials
are available in English and Spanish and address developmental milestones, specific disabilities, early intervention, the special education process, and education and disability laws. Telephone: (800) 695-0285 (voice or TDD). To find community services, use
NICHCY's State Organization Database. Contact information for state agencies and organizations; disability-specific organizations; organizations for parents, including parent training and information centers; and other organizations within each state that address disability-related issues.
To identify developmental-assessment and learning services for children
at various ages who may
have special education needs,
select a state, and scroll the
list to find contact information
for the state's early intervention program for
infants and young children with
disabilities,
the program for preschool-age children with
disabilities, and the special education
program for school-age children
and adolescents.
- National Early Childhood Technical Assistance Center (NECTAC): Contact Resources. Contact information for federal and state early intervention (Part C) and preschool special education (Section 619) programs under the Individuals with Disabilities Education Act (IDEA).
- Parent Technical Assistance Center Network: Find a Parent Center in Your State. Contact information for parent centers that offer training and information to parents of children, adolescents, and young adults with disabilities (emotional, learning, mental, and physical) to help parents participate more effectively with professionals in meeting their children's educational needs. Separate centers serve military families and Native American families.
- Department
of Education: Education Resource
Organizations Directory
(EROD). Organizations that provide
information and assistance on a broad
range of education-related topics.
- Also see the MCH Library knowledge
paths Children
and Youth with Special Health Care
Needs, Emotional,
Behavioral, and Mental Health Challenges
in
Children and Adolescents, and Social
and Emotional Development in Children
and Adolescents.
Family Support
These tools help to locate prevention and intervention services for child
maltreatment, community
violence, dating violence, domestic
violence, and sudden
and other unexpected infant death, as well as faith-based
support services, family
support groups, marriage
and family therapists, military family support services, and respite
care for caregivers or families of individuals
with disabilities or other special needs.
Also use the 2-1-1
Information and Referral Search to identify community-based
family support organizations.
- Child
maltreatment prevention and intervention
services
- Childhelp®: National Child Abuse Hotline. Crisis intervention, information, and referrals to emergency, social
service, and support resources. The hotline is staffed 24 hours a day, 7
days a week with professional crisis counselors who, through interpreters,
can provide
assistance in 170 languages. All calls are anonymous and confidential. Telephone: (800) 4-A-CHILD (800) 422-4453.
- National Center for Missing and Exploited Children (NCMEC): 24-Hour Hotline. A hotline to assist the public in reporting missing and exploited children and in providing information to help locate these children. Telephone: (800) THE-LOST (800) 843-5678.
- National
Center for Victims of Crime (NCVC): Help for Crime Victims.
Contact information for local services
for victims of all types of crime. Search by type of
crime (e.g., child abuse, child sexual abuse) or special
need (e.g., language, disability), among other criteria.
- National Runaway Safeline (NRS). Telephone: (800) RUNAWAY (800) 786-2929 or chat live on the NRS website for
confidential support and referrals to service providers.
- National Safe Place Txt 4 Help. Adolescents in crisis can text SAFE and their current location (street address, city, and state) to 69866. They will receive the address of the nearest safe place site and a phone number for the local youth shelter. If there is no local shelter or safe place, they will be referred to the National Runaway Safeline.
- Rape, Abuse & Incest National Network (RAINN): National Sexual Assault Hotline. Free, confidential counseling 24 hours a day in partnership with rape crisis centers across the country. Telephone: (800) 656-HOPE (800) 656-4673. The hotline also offers an online interface. Or search by state or zip code to find a local crisis center.
- Also see the MCH Library resource brief Child Maltreatment.
- Community
violence prevention and intervention
services
- Dating
violence prevention and intervention
services
- Domestic
violence prevention and intervention
services
- Faith-based
support services
- Contact
your local church, synagogue, temple,
or other
religious institution. For telephone
numbers and addresses, use the 2-1-1
Information and Referral Search, or check the
yellow pages of your telephone book
under
the sections for religious organizations,
churches, and synagogues and temples.
Also check under the section for
social service organizations where
the local
offices for faith-based organizations
that offer family services are listed
(e.g., Catholic Charities, Islamic
Society, Jewish Federation, Salvation
Army).
- American
Association of Pastoral Counselors
(AAPC): Find
a Counselor.
- Association of Jewish Family and Children's Agencies (AJFCA): Find a Service
Near You.
- Mothers
of Preschoolers (MOPS): MOPS Group
Search.
Find a Christian-based support
group for mothers of infants and
young children.
- Also see the Families USA directory of faith-based resources.
- Family
support groups
- AARP: GrandFacts.
Grandparents and other relatives who have primary responsibility for
raising their grandchildren can find state fact sheets with information about the
range of local support services, benefits,
and policies
they need to fulfill their caregiving
responsibilities.
- American
Self-Help Group Clearinghouse:
Self-Help Group Sourcebook Online.
Information about national
and international self-help support
groups for chronic illnesses and
disabilities, bereavement, parenting,
caregiver concerns, and other stressful
life situations. Use the sourcebook
to find or start a support group
in your community.
- Boys Town National Hotline.
Crisis, resource,
and referral line staffed by trained
counselors who can respond to questions from
adolescents and parents about
suicide prevention, depression,
school issues,
parenting troubles, runaways, relationship
problems, physical abuse, sexual abuse,
emotional abuse, substance abuse,
and anger, among other topics. Telephone 24 hours a day:
(800) 448-3000; (800) 448-1833
(TDD) (English, Spanish, and 140 other languages).
- Child Welfare Information Gateway: National Foster Care and Adoption Directory Search. Find adoption and foster care resources and support groups.
- Family
Voices in Your State.
Families with a child who has special health care
needs can find the Family Voices network
member in their state for information
about services and community connections.
- National
Black Child Development Institute
Affiliates. Find NBCDI affiliate
chapters that work to improve child welfare services,
advocate for universal early care
and education, build
family
support
services, press for educational
reform, and provide information
on children's health to improve
and protect the
quality of life of African-American children
and families.
- National
Organization of Mothers of Twins
Clubs: Find a Local
Club. Parents of multiples can find a local support group.
- Parents Anonymous: National Parent Helpline. Trained advocates provide emotional support for parents and caregivers. Telephone: (855) 4-A-PARENT (427-2736). Go to Find Support for a directory of parenting services in your state and for parenting materials.
- Parent
to Parent USA (P2P-USA): Find P2P Programs.
Families of children with special
health care needs can find emotional support and information. The programs match parents seeking support
with a
trained and experienced veteran
parent who has shared the experience
of disability in the family.
- See the MCH Library list Family
Resource Centers for information about national
organizations that can connect
families to local support networks. Also see
the collection of family resource briefs.
- See NICHCY's State
Organization Database, the National Federation
of Families for Children's Mental
Health, and
the Parent Technical Assistance Center Network.
- Marriage
and family therapists
- Military family support services
- Military
OneSource. Information
and
referral service for military
personnel and their families on issues
such as relationships, stress, grief, parenting, child care, personal finances,
spouse employment and education, emotional
support
during
deployments,
relocation, or the particular concerns of families
of children with special health care needs. Telephone
24 hours
a
day: (800)
342-9647.
- National Resource Directory. Information for wounded service members, veterans, their families, and caregivers about services and resources at the national, state, and local levels that support recovery, rehabilitation, and community reintegration.
- Specialized
Training of Military Parents (STOMP): Search for Volunteers in Your State.
Find contact
information for volunteers in each
state who
are
parents of children with special education or health care needs and have experience in raising
their children in military communities
and traveling with their spouses
to different locations. Telephone:
(800) 5-PARENT (572-7368)
(Voice or TDD).
- Respite
care for caregivers or families of
individuals with disabilities or
other special needs
- Sudden
and other unexpected infant death
prevention and intervention services
Financial
Support
These tools help to locate child
support enforcement,
employment, financial assistance, food,
home energy, housing, legal assistance,
and other social services.
- 2-1-1
Information and Referral Search.
Find information about local
2-1-1 call centers or other information and
referral-related centers for
community-based
services
such as food, housing, employment, health care, financial assistance, counseling, disaster-related services, and more. Telephone: 211.
- American
Bar Association: Consumers' Guide
to Legal Help.
Find a lawyer, free legal help, foreclosure assistance, legal information, and court information
in your state.
- Benefits.gov.
Eligibility criteria, program
descriptions, and contact information
in English and Spanish about federal
and state government benefit and assistance programs.
An online form helps users identify
benefits for which they may be eligible,
including career development assistance,
child care, child support,
counseling, disability assistance, disaster relief, education, training, home energy
assistance, food,
grants, scholarships, health care,
housing, insurance,
living assistance, loans, loan repayment,
Medicaid, Medicare,
Social Security, tax assistance, veterans,
military personnel, and volunteer opportunities.
- Also see the sections Health
insurance and Financial
assistance for child care.
Health and
Wellness
These tools help to locate asthma care; autism spectrum disorders care; children's
hospitals; diabetes care; gay, lesbian,
bisexual, and transgender services; genetics
services; health
directories; health
insurance; home
health care and hospice care; mental
health services; nutrition
services; oral health/dental
care; physical therapy; poison
control centers; prescription assistance; primary
health care; professional
networks; reproductive
health services; sleep centers and specialists; speech, language, and hearing services; suicide prevention services; and tobacco, alcohol, and substance use prevention and intervention services.
- Recommended Starting Point for Finding Consumer Health Information
- National
Library of Medicine (NLM): MedlinePlus.
Links to information
on over 900
conditions,
diseases,
and wellness topics
Prescription and nonprescription
drug information
Medical encyclopedia
Medical dictionary
Health news
Health directories
Video clips, tutorials, health calculators, and other tools on common conditions,
tests, and treatments
Health information in multiple languages
Asthma
- Autism Spectrum Disorders
- AutismLink:
Nationwide Provider Database.
Click on a state to find autism-related
services.
- Autism
Society of America (ASA): Autism
Source™. Assistive technology, camps, respite services, and more.
- Autism
Speaks: Resource Guide. Therapists, schools, advocacy, financial and legal services, and more.
- Online Asperger Syndrome Information and Support Center (OASIS @ MAAP): Find Local Help and Services. Support groups, camps, schools, recreational activities, and more.
- Also see the MCH Library knowledge path Autism Spectrum Disorders.
- Children's
hospitals
- Diabetes
- Gay,
Lesbian, Bisexual, and Transgender
Services
- Genetics
services
- Health
directories
- Health
insurance
- Home
health care and hospice care
- Mental
health
services
- American Academy of Child and Adolescent
Psychiatry (AACAP): Child and Adolescent
Psychiatrist Finder.
- American Psychological Association (APA) Practice Organization: Psychologist Locator.
- MedEdPPD Postpartum Depression: Provider Search Directory.
- Mental Health America: Get Help. Find mental health screening, treatment, and help paying
for care.
- National
Alliance on Mental Illness (NAMI):
Find Your Local NAMI.
Find education, training, and support programs for families and individuals affected by mental health challenges.
- National Association of Social Workers: Find a Social Worker.
- National
Board for Certified Counselors (NBCC):
Counselor Find.
- National Eating Disorders Association (NEDA): Find Help and Support. Telephone: (800) 931-2237.
- National Federation of Families for Children's Mental Health: Find a Local Chapter. Find local, family-run organizations that provide resources
and advocate for children and adolescents with mental health challenges and their
families.
- National
Register of Health Service Providers
in Psychology: Find a Psychologist.
- Postpartum
Support International (PSI): Get Help.
Find local PSI support coordinators, support groups,
telephone
support, local events, training,
and volunteer opportunities for women with
perinatal mood
and anxiety
disorders
and their
families.
- Substance Abuse and Mental
Health Services Administration (SAMHSA): Mental Health Treatment Services
Locator. Find mental health treatment facilities and programs. Telephone: (800) 662-HELP
(4357). (English and Spanish).
- Contact the
school psychologist or the director
of special
services/special education in your local
public school.
- See NICHCY's State
Organization Database for
contact information for state mental
health agencies and organizations.
- Also see the MCH Library knowledge
paths Emotional,
Behavioral, and Mental Health Challenges
in Children and Adolescents, Social
and Emotional Development in Children
and Adolescents, and Depression During
and After Pregnancy.
- Nutrition
services
- Oral
health/dental care
- Physical therapy
- Poison control centers
- Prescription assistance
- Partnership for Prescription Assistance (PPA). Information about a service that helps qualifying individuals without prescription
drug coverage get the medicines they need free of charge or at discounted prices. PPA is sponsored by several pharmaceutical research companies. Telephone: (888) 477-2669.
- RxAssist: Patient Assistance Program Center. Information about free or low-cost medicine programs and ways to manage medication
costs. Contact information for patient-assistance programs and statewide
drug-assistance programs. RxAssist is part of the Center for Primary Care and Prevention at Memorial Hospital of Rhode Island.
- Together Rx Access. Information about a savings card for eligible individuals and families to receive a discount on prescription products. The Together Rx Access Card is sponsored by several pharmaceutical companies, and it is accepted at many pharmacies nationwide and in Puerto Rico.
- Also see the MCH Library resource brief Medications.
- Primary
health care
- Professional
networks
- Reproductive
health services
Sleep centers and specialists
- Speech, language, and hearing services
Suicide prevention
- National Suicide Prevention Lifeline. Call for help 24 hours a day. Telephone: (800) 273-TALK (8255); (888) 628-9454 (Spanish); 800-799-4889 (TDD).
- Trevor Project: Trevor Lifeline. Confidential crisis- and suicide-prevention lifeline for lesbian,
gay, bisexual, transgender, and questioning youth. Telephone 24 hours a day: (866) 488-7386. TrevorChat is a confidential and secure online messaging service that provides live
help with trained volunteers.
- Also see the MCH Library resource brief Suicide Prevention.
Tobacco, alcohol, and substance use prevention and intervention services
Parenting
These tools help to locate general
education and child-development resources
for families.
Community Services Locator: An Online Directory for Finding Community Services for Children and Families, 3rd ed. (May 2012). (Updated: April 2013).
Authors: Susan Brune Lorenzo, M.L.S., MCH Library; Rochelle Mayer, Ed.D., National Center for Education in Maternal and Child Health
Reviewers: Beth Dworetzky, M.S., Catalyst Center; Shree Mohanty, M.A., M.S., R.D., L.D., Maternal and Child Health Bureau, Region V; Olivia K. Pickett, M.A., M.L.S., MCH Library.
Editor: Ruth Barzel, M.A., MCH Library.